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A Little About Us....
Visit Us In Person:
 visit
our store, a nice quaint tasteful little shop in downtown webster
groves with a gallery atmosphere where the listening is
always free. we are located two blocks west of elm street (no not
as in nightmare on...) on lockwood on the opposite side of
the street (please be careful crossing!), from the old brick fire
station. it's a great old historic small town nestled in the
beautiful county of st. louis missouri. each year we have several
promotions that are just too darn exciting to think about. we
celebrate french days in the spring and a good old fashioned christmas open house in the late fall, just when the
trees are their prettiest. we host and sponsor one of the finest jazz festivals in the country, old webster jazz festival .... so if you are so inclined, stop by and enjoy a little slice of life with us if you can.
Secure, OnLine Ordering:
 we
offer a secure, simple online shopping cart that makes ordering a
snap. when you select an item to order, and enter all your
mailing essentials, payment options and shipping methods, your
order is sent to our secure server where it is processed.
all information is kept safe and your order is processed within
the hour it is received. please note that orders received
overnight are processed first thing in the morning and all
orders for in-stock music received before 3pm central
standard time are sent out the same day. we will e-mail you a
reply that we received your order and when we ship your order.
please allow 3-8 days for standard delivery.
U.S. Mail:
 write
to us snail-mail (webster records, 117 west lockwood avenue, webster
groves, mo 63119 usa). what's the hurry anyways? in any case,
we'll ship your order the same day we receive it and we'll also include
a stamped addressed envelope for your next order (domestic orders only;
those stamps from kazaksthan
are a little hard to come by in these parts). please include a
telephone number with best times to call in case there's any
reason to call you about your order. please feel free to use the PDF
order form here to place your order by mail (or fax if you are so equiped). it will help us read
your order more accurately and if the past is any indication, you will
be much more satisfied when we get that right.
Call Us Toll Free:
 call
our toll-free 800 number, 1-800-678-8863, (so far as we know,
good only in the u.s.a.) and place your order with one of our helpful
salespeople. occasionally we are helping other friends find good
music ...so if the machine answers, please leave us a message and
we will call you right back. remember our hours are mon-sat 10-6pm. all other hours our machine will assist you.
Special Notes:
sales tax: missouri residents, please account for the 7.75% state sales tax.
shipping: for the
continental united states we will ship starting at $3.50 u.s.
postal service. other options may be available, please inquire.
this is a per address amount. if you order a whole bunch, you can
probably talk us into shipping the order for free, just catch us
on a good day (any day).
christmas ordering: the cut-off
for orders for guaranteed Christmas delivery will be december 20 at
12:00 CST, shipped via federal express or ups. we will gladly take your
order after that time, but we will make no bets, predictions, or
promises - other than to process your order as quickly as we can. also,
please note that additional shipping charges may apply during these
times to ensure timely deliveries. yes, we will gift wrap if you say
the magic word. (special occasion gift cards are also available for an
additional charge.)
gift certificates: we will
issue a gift certificate for any amount you would like (as long as it
is $25, $50, $75, $100 or $200). we will send the lucky
person a gift certificate
and a gift certificate authorization number immediately after the gift
certificate is paid for. if the value of the gift certificate is
higher than the recipient's initial order, the remainder will be
credited for future orders. gift certificates are non-refundable.
used compact discs: we purchase
used cd's at very fair prices. please send us your trade list and
we will give a generous amount that you may use as trade or we
can mail you a check. please call for more details.
guarantee: if ever you
experience any kind of problem or any other dissatisfaction with your
order or our service, please contact us and let us know about it.
we will do our utmost to make sure you're at least one hundred percent satisfied with your purchases from us. we do ask
that any returns be accompanied by your sales receipt.
Last Update: 8/18/2005
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